Shipping Policy

Effective Date: April 5, 2025

 

Thank you for shopping with LB-High! Below you'll find everything you need to know about our shipping process.

 

Where We Ship

We currently ship to all 48 contiguous United States plus Washington, D.C. Unfortunately, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations at this time.

 

Processing Times

Orders are processed and packed within 2-3 business days (Monday through Friday, excluding holidays). You’ll receive a confirmation email with tracking information as soon as your order ships.

 

Shipping Methods & Delivery Times

We ship via USPS and other standard carriers. Typical delivery times:

• Standard Shipping – 3 to 7 business days after fulfillment. Delivery time may vary depending on your location and carrier service.

 

Shipping Rates

Shipping rates are calculated at checkout based on your order total. Occasionally, we offer free shipping promotions, so keep an eye out!

 

Order Tracking

Once your order ships, you’ll receive a tracking number via email. If you don’t receive your tracking info within 3 days, please reach out to us at hello@lb-high.com.

 

Lost or Delayed Packages

If your package appears to be lost or is delayed beyond 10 business days from the ship date, email us at hello@lb-high.com and we’ll help track it down. Please note that we are not responsible for delays caused by the carrier (USPS or others), weather events, or incorrect shipping addresses provided by the customer.

 

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated Effective Date above.Need Help?Have a question about shipping?📧 Email us anytime at hello@lb-high.com – we’re happy to help!